Unofficial Assassins Creed Recollection Forum
« Can't log into uplay AT ALL »

Welcome Guest. Please Login or Register.
May 22, 2013, 1:31am



Translate Company

Unofficial Assassins Creed Recollection Forum :: Support :: IPad Support :: Can't log into uplay AT ALL
   [Search This Thread] [Share Topic] [Print]
 AuthorTopic: Can't log into uplay AT ALL (Read 787 times)
pryingtuna85649
Junior Member
**
member is offline





Joined: Mar 2012
Gender: Female
Posts: 157
 Can't log into uplay AT ALL
« Thread Started on May 17, 2012, 7:42pm »

Over the past few days I've had increasing issues with lag in games and especially in the market. I've also had more issues with logging into and staying logged into uplay. But closing out the app in the task bar has always reset things. I figured it was just lag from having put a lot of cards up for sale on the market. Yesterday I went through and cancelled a bunch of sales, but this only helped temporarily. I thought it was my connection this morning, which was part of the problem (I ONLY use wifi for the iPad - don't even have a 3G plan for it - and my internet was for some reason at .19 download speed). I reset the internet and was getting 10mbps download speed, but that also only helped temporarily.

Anyway, I am now completely unable to log into uplay and play the game. I've also restarted my iPad, but it's just not connecting. I'm able to log in under the uplay app, but not in ACR. I can't log into the store, which was initially where I was having the problems, or under versus mode. Like a few others have mentioned, I've also had problems with opening packs (though I had problems with 2 templar packs...one of which I could tell showed up, the other of which I couldn't - though that could just be my memory - and both times my credits were definitely used up). I've had these problems since earlier this afternoon. Are there some updates occurring within uplay now or something? Or is there something else I could try to make it work for me? Am I missing something?
Link to Post - Back to Top  IP: Logged
ABXantos
Junior Member
**
member is offline

[avatar]

The Master Templar



Joined: Mar 2012
Gender: Male
Posts: 164
 Re: Can't log into uplay AT ALL
« Reply #1 on May 17, 2012, 8:31pm »

Yea i am having issues connecting to Uplay today as of 2 hours ago.

probably something on their end.
« Last Edit: May 17, 2012, 8:32pm by ABXantos »Link to Post - Back to Top  IP: Logged
altairalonso
New Member
*
member is offline





Joined: Mar 2013
Gender: Male
Posts: 5
 Re: Can't log into uplay AT ALL
« Reply #2 on Mar 31, 2013, 6:03am »

I am having the same exact problem. It worked fine the first few days, i was able to purchase cards and play online. But since last thursday, i havent been able to access uplay from the ACR game. (Uplay app works fine but not thru main game) this has prevented me from playing online or even purchasing new cards.

I have tried reinstalling app, restarting my unit, attempted logging on from different wifi providers and also tried playing from friends iPads/iPhones. All have had the same result - ERROR: could not connect to Ubisoft Servers.

I have resorted to posting a help ticket on the Ubisoft suprt page but i havent recieved any reply. I hope they respond soon coz the game is really great but the Uplay connection problems is probably making Ubisoft lose a lot of interested players.
Link to Post - Back to Top  IP: Logged
Rob (Roebidoebi)
Administrator
*****
member is offline

[avatar]

GC ID: Roebidoebi



Joined: Jan 2012
Gender: Male
Posts: 1,725
Location: Netherlands
 Re: Can't log into uplay AT ALL
« Reply #3 on Mar 31, 2013, 10:42am »

I read on the official forum that they are changing the login to email only. So I guess servers are being reset at the moment...
Link to Post - Back to Top  IP: Logged
halfling86
New Member
*
member is offline



Nothing is true, everything is permitted



Joined: Mar 2013
Gender: Male
Posts: 30
Location: Oss, The Netherlands
 Re: Can't log into uplay AT ALL
« Reply #4 on Apr 1, 2013, 7:30am »

I've read that somewhere too Rob,
Hope that is the case and that they do it fast!!

Link to Post - Back to Top  IP: Logged
Rob (Roebidoebi)
Administrator
*****
member is offline

[avatar]

GC ID: Roebidoebi



Joined: Jan 2012
Gender: Male
Posts: 1,725
Location: Netherlands
 Re: Can't log into uplay AT ALL
« Reply #5 on Apr 1, 2013, 2:31pm »

No success so far...
Link to Post - Back to Top  IP: Logged
Rob (Roebidoebi)
Administrator
*****
member is offline

[avatar]

GC ID: Roebidoebi



Joined: Jan 2012
Gender: Male
Posts: 1,725
Location: Netherlands
 Re: Can't log into uplay AT ALL
« Reply #6 on Apr 1, 2013, 4:07pm »

I just managed to play a couple of games on my iPhone. This one was still logged on somehow and did not ask me to log in again. I still can't connect on my iPad...
Link to Post - Back to Top  IP: Logged
coolkendude
Full Member
***
member is offline





Joined: Apr 2012
Gender: Male
Posts: 486
 Re: Can't log into uplay AT ALL
« Reply #7 on Apr 1, 2013, 4:39pm »


Apr 1, 2013, 4:07pm, Rob (Roebidoebi) wrote:
I just managed to play a couple of games on my iPhone. This one was still logged on somehow and did not ask me to log in again. I still can't connect on my iPad...


Lucky... I tried that yesterday (play on my iPhone instead of my iPad) but didn't work for me.
Link to Post - Back to Top  IP: Logged
Rob (Roebidoebi)
Administrator
*****
member is offline

[avatar]

GC ID: Roebidoebi



Joined: Jan 2012
Gender: Male
Posts: 1,725
Location: Netherlands
 Re: Can't log into uplay AT ALL
« Reply #8 on Apr 7, 2013, 1:32pm »

Hooray I can play again!

My wife is going to be so disappointed... She thought my addiction was over!
Link to Post - Back to Top  IP: Logged
olgamimi
New Member
*
member is offline





Joined: Apr 2013
Gender: Female
Posts: 6
 Re: Can't log into uplay AT ALL
« Reply #9 on Apr 8, 2013, 4:53am »

Hi to everybody, I had the same problem since late March, it was solved yesterday actually, after my emailing the Ubisoft Support
Link to Post - Back to Top  IP: Logged
olgamimi
New Member
*
member is offline





Joined: Apr 2013
Gender: Female
Posts: 6
 Re: Can't log into uplay AT ALL
« Reply #10 on Apr 9, 2013, 3:45am »

Hi, seems like I have a problem ( AGAIN ) logging in Versus Mode... Seems like there is a problem that Ubisoft has to solve, because it keeps reappearing. Very frustrating. I turned off and on the Ipad, but doesn't seem to work. Does anybody else have the same problem today? Thank you in advance
Link to Post - Back to Top  IP: Logged
   [Search This Thread] [Share Topic] [Print]

Click Here To Make This Board Ad-Free


This Board Hosted For FREE By ProBoards
Get Your Own Free Message Boards & Free Forums!
Terms of Service | Privacy Policy | Notice | FTC Disclosure | Report Abuse | Mobile