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Post by Ringel on Apr 12, 2012 17:43:22 GMT -5
No, the other effect is I keep getting logged out of the Ubisoft servers. Bleah.
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Post by jefmajor on Apr 12, 2012 17:54:54 GMT -5
I still haven't been billed for the purchases to my PayPal account. Any of you guys been billed yet? I'd like to know if these phantom purchases will be showing up because I want to be prepared to dispute them.
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Post by Ringel on Apr 12, 2012 18:01:49 GMT -5
No new bills yet. I'm not sure what will happen if I type in my password.
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Post by Hurdler on Apr 12, 2012 20:19:40 GMT -5
The fix has been done on the server.
If you have a transaction pending and you've got already your credits, you should no longer get new credits. It should be safe to enter your password simply to close the transaction (and so the message box won't popup anymore).
Again, I'm quite confident you haven't lost anything due to that issue, and in fact you've gained more than what you've paid for.
Sorry for all that confusion, and thank you for having reported the problem!
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Post by UnCL0NED on Apr 13, 2012 12:15:18 GMT -5
I checked my iTunes account (only could check it today), and I've been only credited one time, indeed. Also I've just tested the AH and it seems to work fine now! Super!!! Time to do some shopping.  Thanks for the fix... and the extra credits  |
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Post by Ringel on Apr 13, 2012 14:54:40 GMT -5
Yes, thanks for managing that. Customer support has been great.
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Post by ironcladtrash on Apr 13, 2012 20:33:47 GMT -5
You can add my name to the list too. I had to delete app and reinstall it to fix it. I won't know for probably at least another week how many times I got charged or didn't. For some reason it takes that long for iTunes and my credit card that long to reconcile. But I am very glad to see Ubisoft already fixed it, so I don't have to be afraid of the market now.
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Post by UnCL0NED on Apr 14, 2012 0:54:04 GMT -5
ironcladtrashYou should be able to check your iTunes purchases in iTunes on a regular computer by logging in and go to your personal area. There should be a link to a list with all your latest purchases... Good luck.
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Post by ironcladtrash on Apr 14, 2012 7:57:47 GMT -5
ironcladtrashYou should be able to check your iTunes purchases in iTunes on a regular computer by logging in and go to your personal area. There should be a link to a list with all your latest purchases... Good luck. Thank you. I know you should be right but trust me, for some reason I have seen it multiple times happen where it really doesn't show up right away. It always does eventually come through though. |
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